Frequently Asked Questions
Find answers to the most common questions about creating and viewing AR art with Painta.me.
What exactly is Painta.me? Is it a social network or a tool?
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Painta is a sovereign hub for phygital art. We are not a social network where you "rent" your audience; we are the infrastructure that connects your physical artwork to the digital world. Think of us as a big community for Augmented Reality: you upload your art here (the Artist dashboard), and we help you distribute it everywhere from Discover - from mobile WebAR to the upcoming Android XR headsets - without you losing ownership of your files.
What files do I need to start?
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You only need three things:
- A Trigger Image (a high-contrast photo of your physical work).
- A Video Overlay (MP4) or a 3D object (.GLB).
- Audio (MP3) for the atmosphere. Our editor handles the synchronization.
Do I need to know how to code or use 3D software like Blender?
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No. We bridge the "polygon barrier". Our editor is designed for painters and illustrators, not just engineers. You can use our Chroma Key workflow: simply upload a video with a green screen background, and our tool removes it to create a transparent layer over your painting.
I lost everything when Spark AR shut down. How do I know my portfolio is safe here?
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We built specifically to solve the "Vendor Lock-in" crisis. Unlike social platforms that can delete your filters overnight, is designed for Digital Sovereignty. Your assets are yours. We act as a hosting and visualization layer, not a walled garden. Our architecture ensures your portfolio remains portable and accessible, protecting your legacy against platform shifts.
Why should I use Painta.me instead of 8th Wall or other enterprise tools?
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Because your art shouldn't have a monthly mortgage. While enterprise platforms charge commercial fees starting at ~$700/month, offers a model designed for independent artists and galleries. We provide high-quality tracking and stability without the prohibitive recurring costs that kill indie projects.
Does the viewer need to download an app to see my art?
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We support WebAR (no app required), allowing viewers to scan a code and see the work in their browser. We are working with the new Android XR ecosystem, which allows for advanced features like occlusion and persistent recognition.
What is "Android XR Ready" and why should I care?
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The world is moving from holding phones to wearing glasses. is preparing your art for this shift. We are optimizing our architecture to work with Android XR, Google’s new spatial operating system. This means your art will be ready to be discovered proactively by headset wearers without them needing to scan a QR code manually, leveraging "always-on" sensors.
How does this help me sell more physical art?
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AR transforms passive viewing into active buying. We’ve built specific tools to close the deal: you can display the Price and embed a direct Purchase Link right inside the viewer, so collectors can buy the moment they feel the emotional connection. Furthermore, unlike competitors who hide your portfolio in the dark, Painta.me features every public artwork in our global Discover feed. We don't just host your art; we actively promote it to a new audience of collectors, giving you visibility that other platforms ignore.
I represent a Museum or Gallery. Can we white-label this?
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Yes. We understand that institutions need their own branding. We offer "Pro" solutions where acts as the engine in the background, powering your exhibition's experience while allowing you to maintain your institutional identity and manage large collections efficiently.